TruBoard CleanTech Private Limited, its subsidiaries and branch operations hereinafter referred as ‘TruBoard CleanTech’, ‘TruBoard’, ‘We’, ‘Us’ or ‘Our’ is committed to respect your privacy and choices. The privacy statement (hereinafter “Privacy Statement” or “Statement”) highlights our privacy practices regarding “Personal Information” or “Personal Data” that We collect and process in compliance to applicable data privacy regulations.

General

This (“Privacy Policy”) is owned and managed by TruBoard CleanTech amongst other locations in India and abroad. This Privacy Policy applies to all current and former users accessing Our platform or otherwise engaging with us through mail or other means.

This Privacy Policy does not apply to situations where we act on behalf of Our customers, generally in the role as “data processor” or “service provider”, as defined by applicable data protection laws, in relation to the data Our customers submit, manage, use, or process through or as part of our services.

The collection and processing of information in the course of Our delivery of Services, or other contractual or commercial engagements that we may enter into, will be done in accordance with the specific terms applicable thereto, and not by this Privacy Policy.

By accessing or using Our platform or by otherwise giving Us Your information, you confirm that you have the capacity to enter into a legally binding contract and have read, understood and agreed to the practices and policies outlined in this Privacy Policy

We keep our Policy under regular review may modify and may amend, add or delete from this Privacy Policy from time to time at our sole discretion and your continued access to, or use of the platform, will be deemed to be an acceptance of the said changes. If you do not agree with this Privacy Policy at any time, in part or as a whole, do not access /use the Platform or services provided through the platform, or provide Us with any of your Information.

If you are accessing or using the platform from any location outside India, You do so at your own risk, and will be solely liable for compliance with any local laws, as may be applicable.

What Personal Data or Personal Information do We collect and what do we use it for?

When We use the term Personal Data in this Privacy Policy, We mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual. The term does not include aggregate or de-identified data that is maintained in a form that is not reasonably capable of being associated with or linked to an individual and does not apply to other information that is excluded from privacy protections under applicable data protection law.

We collect your Personal Data in three ways: (i) Personal Data you provide, (ii) automatically collected Personal Data, and (iii) Personal Data from third parties.

TruBoard CleanTech is committed to protecting your Personal Data and respecting your privacy. Please read the following terms of the Policy carefully to understand our practices regarding your Personal Data and how we will treat it. This policy sets out the basis on which any Personal Data We collect from you, We collect about you, or that you provide to Us, will be processed by Us.

If you have any questions about this Privacy Notice you can contact gsrievanceredressal@truboardpartners.com

When you voluntarily send us electronic mail, We will keep a record of this information so that We can respond to you. We only collect information from you when you register on Our site or fill out a form. Also, when filling out a form on Our site, you may be asked to enter your personal information i.e.: name, e-mail address, phone number, place of business, email address, other contact details, corporate contact information, job title, signature, correspondence records, transaction data, including details about payments to and from you and details of products and services you have purchased or sold, marketing and communications data includes your preferences in receiving marketing from us and our third parties and your communication preferences. You may, however, visit Our site anonymously. In-case, you have submitted your personal information and contact details, we reserve the rights to Call, SMS, e-mail or WhatsApp about Our products and offers, even if your number has DND activated on it.

We may also collect information about how you use the platform and information about your mobile device and software including usage statistics, traffic data, your IP address, browser and operating system type, domain names, access times, locations, demographics, your computers’ operating system, device information, telemetry data and browser type and information collected via cookies or similar tracking technologies and details regarding the parts of the Platform that you have access.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it.

You have rights and choices when it comes to your Personal Data. Some of these rights apply generally, while others will only apply in certain circumstances.

We also collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your Personal Data but is not considered Personal Data under applicable laws. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific feature of the Services.

We may use your Personal Data when it is necessary to comply with a legal obligation, such as bookkeeping, accounting, taxation, employment and other business activities.

The purposes for which we may collect, store and use Personal Data about you and Our ‘lawful basis’ for processing such data are set out in the table below. The law specifies certain ‘lawful basis’ for which we are allowed to use your Personal Data.

In addition to the uses above, please note that we may also process your information where we are required by law to do so or if we reasonably believe that it is necessary to protect our rights and/or to comply with judicial or regulatory proceedings, a court order or other legal process.

How do We collect this information?

We typically collect Personal Data about you when you provide information to us or others acting on our behalf when communicating or transacting with us in writing by filling in forms or by corresponding with us by post, telephone, email or otherwise. For instance, when you create an account on our web portal, shared to TruBoard employees, such as our sales or marketing representatives, shared by the employers/employees of the visitors and CleanTech contractors, request information from us or otherwise correspond with us. As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this Personal Data by using server logs and other similar technologies.

In addition, we may receive Personal Dabout you from third parties, such as public sources or information vendors.

With whom will We share your information?

You understand that when you consent to providing us with your Personal Data, you also consent to us sharing the same with third parties. We may share your Personal Data with a third party where this is required by law, where it is necessary to perform any contract with you, auditors, and/or government authorities, where applicable, or where we have another legitimate interest in doing so. We disclose Your Information including personal information, as the case may be to third parties in the manner specified below:

• disclosing Your Information including Personal Information to companies and individuals who are acting as our counter parties, consultants and advisors in relation to the Platform;
• disclosing your Information including personal information to companies and individuals who are authorized by Us to perform certain functions in relation to the Platform and/or Our business, including Our third party service providers, consultants and professional advisors and insurers;
• We may also share aggregated information about you with partners, other platform users, and other third parties for the purpose of improving Our platform;
• We may transfer Information including personal information to third parties, including persons outside India, in furtherance of the above; and
• We may disclose Your Information, including Personal Information, if legally required to do so, pursuant to an order from a governmental entity or in good faith.

Any of Our agents, contractors or Third Party service providers that process or will be processing your Information, on Our behalf, including but not limited to those which provide administrative or other services to Us such as mailing houses, telecommunication companies, information technology companies and data centres; and third parties, such as service providers, to whom disclosure by Us is for one or more of the purposes and such third parties would in turn be collecting and processing your Information including personal information for one or more of the purposes.

Use of your personal information

• to provide better usability, troubleshooting and site maintenance.
• to understand which parts of the website are visited and how frequently.
• to create your login credentials, where applicable.
• to identify you once you register on our website.
• to facilitate communication with you, including contacting you and responding to your queries or requests.
• To enable marketing and sales related communications and related purposes.
• to publish testimonials and case studies.
• to perform data analytics for providing a better user experience, enhance website performance and achieve business objectives.
• to enable marketing and sales related communications and related purposes.
• to publish testimonials and case studies.
• to generate and maintain leads as part of our customer relationship management database.
• to perform data analytics for providing a better user experience, enhance website performance and achieve business objectives.
• to enhance and optimize our business operations, applications, systems, and processes, including operation and management of our communication assets and systems, ensuring and strengthening information security, maintenance of audit trail and associated records.
• to protect your data and TruBoard CleanTech assets from information security threats and to secure against any unauthorized access, disclosure, alteration, or destruction.
• to comply with applicable laws and other legal requirements, such as regulatory filings, record-keeping and reporting obligations, cooperating with government authorized inspections or requests, protecting our legal rights, and seeking remedies, including defending against any claims or engaging in legal proceedings, responding to subpoenas or court orders and managing documentation for related purposes.
• to enhance your website experience and other associated purposes by deploying cookies or similar technologies.
• other entities within our group as part of our regular reporting activities on company performance, in the context of a business reorganisation or group restructuring exercise or for assistance in relation to marketing and business development.
• professional advisers including lawyers, bankers, auditors and insurers to the extent such information is relevant to their performance of their services;
• regulators; and any of our service providers where such information is relevant to their performance of such services;

We may also need to share your Personal Data with a regulator or to otherwise comply with applicable law or judicial process or if we reasonably believe that disclosure is necessary to protect our rights and/or to comply with judicial or regulatory proceedings, a court order or other legal process.

How long will We retain your information?

We will retain your Personal Data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements and our legitimate interests in maintaining such personal information in our records. In doing this We will have regard to the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which We process your personal data and whether We can achieve those purposes throughother means, and the applicable legal requirements. Generally, We will keep information relevant to our dealings with you for five years following the last date of activity (or longer if required by applicable laws and regulations).

In some circumstances your Personal Data may be anonymised so that it can no longer be associated with you, in which case it is no longer personal data. Once we no longer require your Personal Data for the purposes for which it was collected, we will securely destroy your Personal Data in accordance with applicable laws and regulations.

Accuracy of information

It is important that the Personal Data We hold about you is accurate and current. Please let us know if your Personal Data which We hold changes during your relationship with us.

Right to withdraw consent

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your Personal Data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact Grievanceredressal@truboardpartners.com

Once we have received notification that you have withdrawn your consent, We will no longer process your information for the purpose(s) to which you originally consented unless We are required to retain your data for a legal or regulatory purpose. However such withdrawal of consent does not affect the legitimacy of any processing operations previously executed.

Your rights in relation to your information

Object to processing of your data users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent.

Access your data - users have the right to learn if data is being processed by TruBoard CleanTech, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing. you have the right to obtain information about the data stored about you, including certain information about the processing.

Verify and seek rectification - users have the right to verify the accuracy of their data and ask for it to be updated or corrected. you have the right to demand the rectification of any incorrect or inaccurate personal data we hold with respect to you.

Restrict the processing of your data- users have the right, under certain circumstances, to restrict the processing of their data. In this case, TruBoard CleanTech will not process their data for any purpose other than storing it.

Have your personal data deleted or otherwise removed - users have the right, under certain circumstances, to obtain the erasure of their data from the TruBoard CleanTech.

Receive your data and have it transferred to another controller - users have the right to receive their data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the data is processed by automated means and that the processing is based on the user’s consent, on a contract which the user is part of or on pre-contractual obligations thereof.

Third Party links and user experience improvement services

The platform may contain links to Third Party websites and services (“Third Party Services”). We have no control over such Third Party Services, which are provided by persons or companies other than Us. We are not responsible for any collection or disclosure of Your information by such companies or persons thereof.

Further we are not liable for any loss or damage which maybe incurred by You as a result of the collection and/or disclosure of Your information via Third Party Services. We shall not be liable for any disputes arising from or in connection with such transactions between You and aforementioned third parties.

Such Third Party websites, and external applications or resources, accessible via the platform may have their own privacy policies governing the collection, storage, transfer, retention and/or disclosure of your information that you maybe subject to.

We use Third-Party user experience improvement services (including but not limited to those provided by Google Inc and/or its affiliates) and applications to better understand your behaviour on the Services.

Cookies

We use cookies and/or other tracking technologies to distinguish you from other users of the Services and to remember your preferences. This helps us to provide you with a good experience when you use our Services and also allows us to improve the Services.

We collect data by way of ‘cookies’. Cookies are small data files which are sent to your browser from the Platform and are stored on your computer or device (hard drive). The cookies shall not provide access to data in your computer or device such as email addresses or any other data that can be traced to you personally. The data collected by way of cookies will allow us to administer the Services and provide you with a tailored and user-friendly service. The cookies shall enable you to access certain features of the Services. Most web browsers and devices can be set to notify when you receive a cookie or prevent cookies from being sent. If you do prevent cookies from being sent, it may limit the functionality that we can provide when you visit the Platform or try to access some of the Services.

Additionally, you may encounter cookies or other similar devices on certain pages of the Services that are placed by third parties. We do not control the use of cookies by third parties. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities in relation to the Services, we may collect such information into a file specific to you.

Further information

This Privacy Policy was written with brevity and clarity in mind and is not an exhaustive account of all aspects of our collection and use of Personal Data. If you require any further information, please do not hesitate to contact Grievanceredressal@truboardpartners.com

In the event of a change in the law applicable to data protection in India, you hereby expressly consent to Our continued use, storage, collection and disclosure of your express consent, unless there are other legal grounds available to us to collect such information as further specified in this Privacy Policy. By using or accessing the platform or other providing Us with your personal information, where applicable, you are providing Us with your consent to Our use, collection, retention, transfer and disclosure of the personal information in accordance with the terms of this Privacy Policy.

Further we may use social media platform such as Linkedin, Twitter and Facebook. If you connect with Us through any of these services, then such engagement will be subject to the terms of service and Privacy Policy of the relevant social media platform and should review the same before connecting with Us on such social media platform.

This Privacy Policy relates solely to this application, if not stated otherwise within this document.

Your relationship with these third parties and their services and tools is independent of your relationship with us. These third parties may allow you to permit/restrict the information that is collected. It may be in your interest to individually restrict or enable such data collections.

The place of processing information depends on each Third-Party service provider, and you may wish to check the privacy policy of each of the service providers to identify the data shared and its purpose. You will be subject to a Third Party’s Privacy Policy if you opt in to receive communications from third parties. We will not be responsible for the privacy standards and practices of third parties.

You agree and undertake to indemnify us in any suit or despite by any Third Party arising out of disclosure of information by you to third parties either through our platform or otherwise, and your use and access of websites, applications and resources of third parties. We assume no liability for any actions of third parties with regard to your information or personal information which you may have disclosed to third parties.